Orders at Paper Hubs are generally processed within 1 to 3 business days, and delivery timelines may vary depending on location and carrier performance. Because Paper Hubs sells refurbished and pre-owned printers, packaging may differ from original retail packaging. For shipping support, contact info@paperhubs.com.
This Shipping Policy explains how Paper Hubs processes, packs, and ships orders placed through our website. Because Paper Hubs sells refurbished and pre-owned printers, shipping may sometimes require careful handling and product-specific preparation before dispatch.
By placing an order on our website, you agree to this Shipping Policy along with our other website policies and terms.
After an order is placed, it goes through an internal processing stage including payment verification, product availability checks, and packaging preparation. Orders are not necessarily shipped on the same day they are placed.
Standard Processing Time: Orders are generally processed within 1 to 3 business days. Business days do not include Sundays or public holidays.
Typical delivery timelines may range between 3 to 8 business days after dispatch, depending on the shipping destination. Please note that timelines are estimates and are not guaranteed. Paper Hubs is not responsible for carrier-related delays once the order has been dispatched.
Shipping availability depends on customer address, regional serviceability, and product size. If an order cannot be shipped to your location, we will contact you for clarification or order cancellation.
Charges are shown at checkout and vary based on destination, order size, and weight. Paper Hubs reserves the right to update shipping charges at any time prior to order confirmation.
Because our printers are pre-owned, original manufacturer packaging may not always be available. We use protective outer packaging reasonably suited for safe transit. Some products may show signs of handling consistent with refurbished inventory.
After dispatch, we send a shipping confirmation email. Tracking details are provided based on carrier availability. Tracking updates are managed by the third-party carrier and may take time to refresh in their systems.
Customers are responsible for providing accurate and complete address details. Paper Hubs is not responsible for failed deliveries resulting from incorrect information. If a shipment is returned due to customer error, reshipping charges may apply.
Carriers attempt delivery according to their own procedures. If an order is returned because delivery could not be completed, additional shipping or handling charges may apply before reshipment.
If a package is visibly damaged, take photos of the outer packaging and the product immediately. Report the issue to us within 48 hours of delivery at info@paperhubs.com with your order number and photos.
If your shipment is delayed beyond the estimate, contact us with your order number. We will coordinate with the carrier, though final outcomes depend on the carrier's investigation records.
Multiple items in one order may be shipped separately depending on stock location and handling constraints. You will receive separate dispatch updates if this occurs.
We are not responsible for delays caused by weather, strikes, natural disasters, or carrier operational issues. While we support customers during delays, we cannot guarantee specific dates under these circumstances.
Refusing delivery without coordination may result in refunds being reduced by return shipping and handling costs.
At this time, Paper Hubs ships only to selected domestic locations unless otherwise stated on the website. Customers are responsible for any applicable regional taxes or duties if international shipping is enabled in the future.
We reserve the right to cancel shipments where delivery is not feasible due to size, weight, or safety concerns.
For questions about your status, email us with your full name, order number, and delivery address. This helps us respond more efficiently.
Shipping issues related to damage or incorrect items are also subject to our Return & Refund Policy. We encourage reviewing both policies together.
We reserve the right to modify this policy at any time. Changes take effect once posted on this page.
For any shipping-related questions:
info@paperhubs.com